FAQ
Most asked questions
Everything you need to know before getting started.
What is PropHelix?
How do I choose the right path?
Is there a free trial?
Are the rules the same for every path?
What is the profit split?
Can I use Expert Advisors?
Is there a time limit?
What happens if I break a rule?
Which platforms are supported?
How do payouts work?
Getting Started
What is PropHelix?
How do I get started?
Do I need trading experience?
Is there a free trial?
How long does the evaluation take?
Paths & Fit
What are the different challenge paths?
How do I choose the right path?
Can I switch paths after starting?
Which path is best for beginners?
Rules & Objectives
Are the rules the same for every path?
What is the daily drawdown limit?
What is the overall drawdown limit?
Is there a time limit?
What happens if I break a rule?
Can I trade during news events?
Rewards & Progression
What is the reward split?
How do payouts work?
Is there a cap on earnings?
Can I scale up my account?
When do I receive my first payout?
Platforms & Trading
Which platforms are supported?
Can I use Expert Advisors?
What instruments can I trade?
Can I use copy trading?
What leverage is available?
Orders, Billing & Support
How do I contact support?
Can I get a refund?
What payment methods are accepted?
Where can I track my progress?
Is my data secure?
